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Move-In and Free Rent Specials!   

Triple AAA Storage FAQ

 

Triple AAA Storage is dedicated to providing you with the best in customer service. Below are answers to many of the most common questions. If your concerns are not addressed here, please feel free to contact the facility manager.

 

Do I provide my own lock? Who keeps the key?

We can sell you a lock or you can provide your own. We do not keep a copy of the key.

 

How can I pay my bill? What form of payment do you accept?

Call in payment to manager using a credit or debit card; we accept all major credit cards.

Mail payments into the office located at: 106 Circle Dr. West Monroe, LA 71291

Convenient drop boxes at both locations

Stop by the office Monday-Friday 9am to 5pm

Make it a little easier on yourself by setting up auto-pay.

 

Is my rental month-to-month?

Yes, your commitment is month-to-month. The minimum rental period is one month.

 

Do I get a discount if I am renting for a long period?

Yes, if you pay in advance you can receive up to 10% off for a year and 5% off for (6) six months.

 

Do you sell packing supplies?

Yes, we sell a full range of supplies. We will be happy to assist you in determining your needs.

 

Can you rent me a truck?

We do not rent trucks.

 

Can you recommend a mover?

We can provide a list of area movers to best meet your needs.

 

What can I store in my unit?

Furniture, appliances, clothing, and kitchen items are all permitted. You may not store perishable or hazardous items.

 

How much space do I need?

Each customer is different. We’re happy to assist you in determining your specific requirements.

 

Do you have an administrative fee for move-in?

Yes, there is a fee of $15.

 

How long is my renting term?

Units are rented month-to-month unless you request a long-term pricing special.

 

Is there a deposit?

There is no deposit required other than current rent.

 

What documentation do I need to rent a unit?

You will need a valid driver’s license or another government-issued form of photo ID.

 

What kind of security system do you have?

We have gate-controlled access and security cameras.

 

Do you offer vehicle/boat storage?

We have outdoor storage at: 3701 Arkansas Road West Monroe, LA.

 

Do I need insurance?

Your goods may be covered under your household insurance plan or you may purchase insurance at the office. Triple AAA Storage does not insure your goods.

 

What are your access hours?

You can access your unit anytime you want, 24 hours per a day.

 

Why would I want a temperature-controlled storage unit?

Having temperature control in your storage unit helps you ensure that your belongings aren’t subject to damages caused by unstable temperatures or weather conditions. You’d be surprised at how badly items can rust, mold, mildew, warp, or melt while they’re being stored. Temperature control is the added protection you want to keep that from happening.

 

Is your facility secure?

We do whatever we can to maintain the security of our facility. Our property is fenced and accessible only through our gate, which requires a code to enter. Additionally, we have security cameras and make sure that only secure locks are used on our units.

 

How do I get started?

It’s easy! Just contact us - we’ll help you get started with the perfect unit to suit your needs.If you have further questions, please contact us directly. 318-396-5462